Privacy Policy

Calm Circle College is committed to protecting the personal data and privacy of its users in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard personal data when you interact with our website, calmcirclecollege.com, and our associated services.

1. Commitment to Privacy and Data Protection
We take your privacy seriously. At Calm Circle College, we implement technical and organizational measures to ensure the integrity, confidentiality, and protection of your personal data. Our data processing activities are guided by the principles of transparency, accountability, data minimization, and user control.

2. Scope of Policy and Data Controller
This Privacy Policy applies to all users accessing and using our website, calmcirclecollege.com, and any services or applications provided therein. For the purposes of the GDPR and other applicable data protection legislation, Calm Circle College is the “data controller” responsible for processing your personal data. Questions or concerns about data processing should be directed to [email protected].

3. Categories of Data Processed
We may collect and process the following categories of personal data:

a. Usage Data
Includes information such as your IP address, browser type and version, time zone setting, date/time stamps, pages visited, referring/exit URLs, and other diagnostic data gathered when you navigate the website.

b. Account Data
Personal identifiers collected upon account registration, including your full name, mailing address, email address, and phone number.

c. Profile Data
Includes data related to your activity on the site, user preferences, purchase history, learning behaviors, and participation in online courses or community events.

d. Communication Data
Includes information you provide through interactions with our customer support, responses to surveys, and correspondence history including emails and contact forms.

e. Technical Data
Includes device identifiers, mobile operating system, browser plug-in types and versions, screen resolution, and platform configuration.

f. Transaction Data
Covers details of products or services you have purchased through calmcirclecollege.com, including your payment information, billing address, and delivery preferences. Payment information is typically processed through third-party payment platforms under secure industry standards.

g. Preference Data
Records of marketing communication preferences, consents for promotional outreach, survey responses, and interests related to our offerings.

4. Legal Bases for Processing
We process personal data lawfully on one or more of the following bases:

– Consent: Provided voluntarily by you for specific purposes such as marketing communications.
– Performance of a Contract: Processing necessary to deliver services or products you’ve requested.
– Legitimate Interests: To operate and improve calmcirclecollege.com, ensuring user experience, security, and functionality.
– Legal Obligations: Processing required to comply with applicable laws and regulatory requirements.

5. Your Rights (Under GDPR & CCPA)
You have the following rights regarding your personal data:

– Right of Access: Obtain confirmation as to whether or not your personal data is being processed, and access such data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of data where it is no longer necessary for the purposes it was collected.
– Right to Restriction: Request limitation or suspension of data processing under certain circumstances.
– Right to Data Portability: Obtain and reuse your personal data across different services.
– Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Right to Non-Discrimination (CCPA): Exercise your rights without receiving discriminatory treatment.

To invoke any of these rights, please email [email protected].

6. Security Measures
We implement a combination of administrative, technical, and physical measures to secure your data. These include:

– SSL/TLS encryption of data in transit
– Controlled access to personal data and internal systems
– Regular data backups
– Employee data protection training
– Firewalls and real-time threat monitoring systems

While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is completely secure.

7. International Transfers
Your personal data may be transferred to, and processed in, countries outside your country of residence, including the United States. Where such transfers occur, we rely on standard contractual clauses or verify that the destination country provides an adequate level of data protection, consistent with GDPR and other laws.

8. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including for:

– Account Data: Retained for as long as your account is active
– Transaction Data: Retained for up to 7 years for legal accounting purposes
– Communication Data: Retained for up to 2 years post-interaction
– Preference and Marketing Data: Retained until you withdraw consent or unsubscribe

Upon expiration of the applicable retention period, data is securely deleted or anonymized unless otherwise required by law.

9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience. These include:

– Essential Cookies: Necessary for core site functionalities (e.g., login, navigation).
– Functional Cookies: Enable customization and remembering of user preferences.
– Performance & Analytics Cookies: Collect anonymous site usage metrics (e.g., Google Analytics).
– Advertising Cookies: Track browsing behavior across websites for marketing purposes.

10. Cookie Management and Compliance
You may manage your cookie preferences at any time via our website’s cookie consent banner or through your browser settings. European Economic Area users are presented with a GDPR-compliant opt-in mechanism prior to any non-essential cookies being placed. California residents may opt out of the “sale” of personal information, consistent with the CCPA, by using designated “Do Not Sell My Info” links or contacting [email protected].

11. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors without verified parental consent. If you are a parent or guardian and believe your child has provided data to us, please contact us immediately at [email protected].

12. Policy Updates and Notifications
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory requirements. Significant changes will be communicated through calmcirclecollege.com or by direct communication (e.g., email), where appropriate. Your continued use of the site subsequent to any changes constitutes acceptance of the revised policy.

13. Contact
If you have questions, concerns, or comments regarding this Privacy Policy or your personal information, please contact:

Calm Circle College
Email: [email protected]

We are dedicated to maintaining full compliance with all relevant privacy regulations. For inquiries, data requests, or to exercise your rights, please reach out to us at the contact email provided.